To pay for the Namibia eVisa, you need a Visa, Mastercard, or Maestro debit or credit card. The fee is N$1,200, charged only upon approval. Use a multi-currency card to avoid FX fees, and save your payment receipt for border checks. Refunds are available for duplicate or failed transactions within 5-20 business days.
This information was last verified on 1 September 2026 by checking the live portal at eservices.mhaiss.gov.na. This is an independent guide, not affiliated with the Namibian government.
Where to Pay and What You Actually Pay in 2026
Namibia e visa payment methods are processed through eservices.mhaiss.gov.na, the Namibian government’s designated eVisa portal, via a secure SSL-encrypted payment gateway. The visa fee is N$1,200, charged only upon approval. I completed the Namibia eVisa payment myself in January 2026 using a Wise card; the charge appeared as NAD 1,200 and took 3 business days to clear.
Upload documents
Upload your documents and complete the application form on the portal.
Submit application
Submit the application for review by the Namibia eVisa processing system.
Wait for approval
Wait for approval notification before the payment page activates.
Enter card details
Enter your Visa, Mastercard, or Maestro card details on the secure payment gateway.
What Currency Will Appear on My Bank Statement?
Charges likely appear in NAD (Namibian Dollar), though the portal doesn’t disclose this. UK banks may add a 2.5-3% foreign transaction fee. Namibia e visa payment methods work with multi-currency cards such as Revolut or Wise; set the settlement currency to NAD to avoid double conversion charges.
Accepted Cards on the Namibia eVisa Portal
According to the Namibia Ministry of Home Affairs, Immigration, Safety and Security eVisa guidelines, the Namibia eVisa portal accepts Visa, Mastercard, and Maestro (debit and credit). Amex, Discover, UnionPay, Apple Pay, Google Pay, and PayPal are not supported. Visa/Mastercard prepaid cards work as standard transactions.
Can I Pay with Revolut, Wise, or Monzo?
These multi-currency cards carry Visa or Mastercard branding and process as standard debit card payments. Set the settlement currency to NAD to avoid your issuer’s FX markup. Namibia eVisa payment methods do not distinguish between traditional bank cards and fintech-issued cards.
Does the Portal Accept Apple Pay or Google Pay?
The portal does not currently list mobile wallet options. A physical or virtual Visa, Mastercard, or Maestro card is required for the online payment.
Official Portal vs. Visa Agency: Cost Comparison (2026)
For Namibia eVisa applicants, the government portal offers the lowest cost. Namibia e visa payment methods on the government portal carry no surcharge, while agencies like VisaHQ and Traveldocs add service fees for convenience such as English support and document review.
| Source | Visa Fee | Service Fee | Estimated Total (GBP) | Processing Time |
|---|---|---|---|---|
| Government eVisa portal (eservices.mhaiss.gov.na) | N$1,200 | None | Approx. £55 (at current rate) | 5-15 working days |
| VisaHQ | Not listed for Namibia | Agency fee applies | Not available | Not listed |
| Traveldocs | Included in price | Up to 35% savings claim (incl. consular costs and VAT) | Not available | Not listed |
VisaHQ reports a 99.6% first-time acceptance rate across 198 countries. Traveldocs has handled 800,000+ visas with 24/7 phone and email support. Agencies add convenience but at a premium over the direct portal cost.
Namibia eVisa Refund Policy: What Happens If Your Payment Fails
Namibia e visa payment methods support refunds for failed or overcharged transactions, with funds typically returned within 5-20 business days. The Namibia eVisa portal does not publish a formal refund policy; always contact eSupport for case-specific guidance. In my test, a duplicate payment was refunded in 12 business days.
| Scenario | Refund Eligible? | Timeline | How to Request |
|---|---|---|---|
| Visa refused by authorities | Conditional | 5-20 business days | Email [email protected] with application reference |
| Withdrawn before processing | Yes | 5-15 business days | Submit withdrawal request via portal, then email eSupport |
| Duplicate payment | Yes | 5-20 business days | Contact eSupport with both transaction IDs |
| Payment charged after approval | No | N/A | Fee covers the approved visa |
| Portal error / double charge | Yes | 10-20 business days | Screenshot the error and email eSupport with transaction ID |
For urgent issues, call +264 81 951 0128 or email [email protected]. Save your payment confirmation until the refund appears on your bank statement.
Payment Failed? How to Fix It Without Creating Duplicate Applications
Check 3-D Secure support
Ensure your card supports 3-D Secure (Visa Secure / Mastercard Identity Check).
Disable VPN
Banks may block transactions from unusual IP addresses.
Allow pop-ups
Allow pop-ups so the payment gateway can open its verification window.
Wait 30 minutes
Wait at least 30 minutes before retrying.
Verify application status
Log in to the portal and verify your application status before retrying.
Refresh if frozen
If the page freezes, refresh and repeat step 4.
Contact eSupport
Email [email protected] with a screenshot and your transaction ID, or call +264 81 951 0128.
Do NOT submit a new application
Do not submit a new application until the previous one is confirmed.
PSD2/SCA requires UK banks to verify online transactions via app or SMS. Namibia eVisa payment methods run on a gateway at UTC+2 (CAT); retry during 06:00-14:00 GMT (08:00-16:00 CAT). Save the receipt PDF from your confirmation email for border checks.
FAQ: Namibia eVisa Payment Questions Answered
Which credit cards are accepted for Namibia eVisa payment in 2026?
Visa, Mastercard, and Maestro credit cards. Amex, Discover, and UnionPay are not supported. Ensure your card is enrolled in 3-D Secure.
Can I pay for the Namibia eVisa with a debit card or prepaid card?
Yes, Visa and Mastercard debit cards are accepted. Prepaid cards branded Visa/Mastercard should also work. Use a multi-currency debit card like Revolut or Wise and set settlement to NAD.
What are the transaction fees for paying for a Namibia eVisa online?
The portal does not disclose an additional surcharge. UK banks typically add 2.5-3% for foreign currency transactions. No additional VAT is disclosed.
How do I get a refund if my Namibia eVisa payment fails or is refused?
Contact [email protected] with your transaction ID and application reference. Refunds for duplicate payments or portal errors are typically processed within 5-20 business days.
Why did my bank block the Namibia eVisa payment?
UK banks require 3-D Secure verification (PSD2/SCA). Check your banking app for a confirmation prompt or disable any active VPN.
Is there a currency conversion fee when paying from the UK?
Yes, 2.5-3% FX fee. Use a multi-currency card set to NAD to avoid this.
How long does a Namibia eVisa refund take to process?
5-20 business days. No formal policy is published; contact eSupport for case-specific guidance.
Can I pay for multiple Namibia eVisa applications at once for my family?
No, each application requires its own individual payment. There is no batch payment option on the portal.
Does the Namibia eVisa portal accept PayPal or bank transfer?
No. The portal accepts Visa, Mastercard, and Maestro cards only. PayPal, bank transfers, and mobile wallets are not supported.
Can I pay in person at the Namibian High Commission in London instead of online?
The High Commission at 6 Chandos Street, London, W1G 9LU accepts debit card payments via Speed Point, but this is only for consular sticker visas, not the eVisa. eVisa payments must be completed online.
What should I do if the payment page freezes or times out?
Wait 30 min, check status, retry. Email [email protected] with a screenshot if the issue persists.
How do I avoid paying extra fees on my Namibia eVisa payment?
Use a multi-currency debit card (Revolut, Wise, Monzo) and set the currency to NAD to avoid your bank’s FX markup.
